We believe that the design and construction can be done faster, more effective and with a higher quality. With this goal in mind, we develop advanced software for BIM (Building Information Modeling). Through BIM, the various participanten in the building process can collaborate more effectively. All the building’s information is integrated into a 3D-(data)model which is used from design to maintenance.
With BIMcollab, the world’s first cloud-based issue management platform for BIM and including ZOOM Pro for model validation, we are the market leader. Furthermore, we are the exclusive distributor in the Netherlands and Belgium of leading BIM-software such as Archicad and Solibri.
To strengthen our Customer Success team we are looking for someone that is passionate about sharing BIM knowledge and loves to help other people to be successful in their work.
software support specialist
As a support specialist with KUBUS, you will be part of our Customer Success team that currently exists of 15 BIM professionals, who all have lots of theoretical and hands-on BIM experience. Every BIM specialist at KUBUS is specialized in one or more of our products: Archicad, Solibri and/or BIMcollab.
The Customer Success team supports our
customers with the implementation and use of our products. You will be supporting new and experienced users alike, by mail, phone and/or chat. You share your knowledge by creating articles for the online helpcenter. It’s your job to make sure our users are able to use our products to their full potential.
Your focus as software support specialist is always on helping our existing clients. With your knowledge and expertise you are able to help them get better at working with our products.
Additionally, you have a voice in the development of our products. The feedback and requests from our customers are essential to the development of new features and content in the next iterations of Archicad, Solibri and BIMcollab.
"Whenever I get a question that goes beyond my expertise, all I have to do is look across the desk and I can ask a developer that’s working on this very product."
- Gijs, BIM Specialist
We offer a challenging position with a lot of variety and potential for growth. We are located in the center of Eindhoven at a walking distance from the central station.
Furthermore, you can expect:
Acquisition to this vacancy is not appreciated!